KPJ Healthcare Berhad - Annual Report 2018

COVER 1
INSIDE THIS REPORT 3
OUR BUSINESS & STRATEGY 6
At a Glance 6
Corporate Information 9
Corporate Structure 10
About KPJ Healthcare Berhad 12
What We Do 12
What We Do 15
How We Create Value 16
Our Six Capitals 16
Group Strategy 30
Our Seven Strategic Thrusts 31
Strategic Response 32
Our Business Environment 34
Stakeholder Management 38
Material Matters 46
Key Risks & Opportunities 48
OUR PERFORMANCE AND OUTLOOK 54
Chairman’s Statement 54
President & Managing Director’s Review 60
Chief Financial Officer’s Review 68
OUR RESULTS 71
Group Quarterly Performance 71
Statement of Value Added 72
Operational Review 73
OUR GOVERNANCE 95
Who Governs Us 95
Who Leads Us 107
Who Supports Us 113
Corporate Governance Overview 114
Audit Committee Report 131
Statement on Risk Management and Internal Control 135
Medical Advisory Committee Report 141
Compliance Information 147
APPENDICES 149
Notice of Annual General Meeting 149
Statement Accompanying Notice of Annual General Meeting 157
Proxy Form 159

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