Table of Contents
1
162
KPJ Healthcare Berhad - Annual Report 2018
COVER
1
INSIDE THIS REPORT
3
OUR BUSINESS & STRATEGY
6
At a Glance
6
Corporate Information
9
Corporate Structure
10
About KPJ Healthcare Berhad
12
What We Do
12
What We Do
15
How We Create Value
16
Our Six Capitals
16
Group Strategy
30
Our Seven Strategic Thrusts
31
Strategic Response
32
Our Business Environment
34
Stakeholder Management
38
Material Matters
46
Key Risks & Opportunities
48
OUR PERFORMANCE AND OUTLOOK
54
Chairman’s Statement
54
President & Managing Director’s Review
60
Chief Financial Officer’s Review
68
OUR RESULTS
71
Group Quarterly Performance
71
Statement of Value Added
72
Operational Review
73
OUR GOVERNANCE
95
Who Governs Us
95
Who Leads Us
107
Who Supports Us
113
Corporate Governance Overview
114
Audit Committee Report
131
Statement on Risk Management and Internal Control
135
Medical Advisory Committee Report
141
Compliance Information
147
APPENDICES
149
Notice of Annual General Meeting
149
Statement Accompanying Notice of Annual General Meeting
157
Proxy Form
159
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