NATIONAL AND INTERNATIONAL CONFERENCE
PARTICIPATION
KPJ also participate in national and international
healthcare conferences and has been recognised by
bodies such as the Association of Private Hospitals,
the Asian Society for Quality in Healthcare and the
International Society for Quality in Healthcare. In
2014, KPJ participated in the Innovating Malaysia
Conference, a two-day event organised by AIM and
the Asian Strategic Leadership Institute (ASLI).
TECHNOLOGICAL INNOVATION
Technology plays a key role in enhancing the patient
experience. KPJ’s recent innovations include:
• The KPJ Clinical Information System. This secure
system is the first of its kind in Malaysia and
allows medical consultants to access confidential
patient data on mobile devices such as tablets and
smart phones even when they are away from the
hospitals.
• The Electronic Medical Record Archiving system,
which builds on the Electronic Document
Management System to efficiently save scanned
images. With the system, doctors do not need to
wait for paper records to be sent to their clinics
and can access these documents anywhere and at
any time.
• Cloud computing, introduced in an industry
pioneering move in 2014, ensures that patient data
is maintained even more securely, efficiently and
effectively.
• The launch of the case mix system at the KPJ
Johor Specialist Hospital and Puteri Specialist
Hospital in June 2014, further improve efficiency
and quality of care, enabling patient classification
according to their personal clinical requirements
rather than by their ailment.
THE NATIONAL CORPORATE INNOVATION
INDEX
In 2014, KPJ was shortlisted by the Malaysian
Innovation Agency (AIM) to be part of the National
Corporate Innovation Index (NCII), a new initiative to
develop ways of measuring how Malaysia’s businesses
innovate and invest in innovation. According to the
Prime Minister, the NCII is intended to serve as a
badge of honour for companies – similar in spirit to
Bursa Malaysia’s Environmental, Social and
Governance Index.
KPJ recognises that innovation is an investment in
our future profitability and involvement in the NCII
has enabled us to strategically review our return on
investment in innovation, based on international
benchmarks. Our investments span research and
development, software, design, training, organisational
processes, branding and marketing.
AIM’s survey of the KPJ group confirms that
innovation is a high priority within our group and our
commitment continues to enable us to increase our
market share, meet our customers’ expectations and
increase revenue.
The Electronic
Medical Record
Archiving system
,
which builds on the Electronic Document
Management System to efficiently save
scanned images
137
KPJ Healthcare Berhad annual report
2014
KPJ was shortlisted by the
Malaysian
Innovation
Agency (AIM)
to be part of the National Corporate
Innovation Index (NCII)
