KPJ HEALTHCARE
BERHAD (KPJ) IS
MALAYSIA’S LEADING
PROVIDER OF PRIVATE
HEALTHCARE SERVICES.
SINCE ITS
INTRODUCTION OF THE
FIRST PRIVATE
SPECIALIST HOSPITAL
IN JOHOR IN 1981,
THE
GROUP HAS BEEN AT
THE FOREFRONT OF
THE HEALTHCARE
INDUSTRY
Driven by its core values of Safety,
Professionalism, Integrity, Courtesy and
Continuous Improvement, KPJ’s integrated
network consists of 25 specialist
hospitals located throughout the nation.
With its expansion abroad, the Group
currently has two hospitals in Indonesia,
a sizeable share in a hospital in Bangkok,
a hospital in Bangladesh as well as a
retirement and age-care resort in
Australia.
KPJ’s competitive advantage lies in its
extensive reach and presence in the
highly competitive private healthcare
industry. With its hospitals located in
various parts of the nation, the Group’s
hospitals are easily accessible and offer
a diverse range of medical specialist
services many of which are major firsts
in the nation’s healthcare industry.
During the year under review, Malaysia’s
first Anterior Minimally Invasive Surgery
(AMIS) for total hip replacement was
carried out in KPJ Tawakkal’s digital
operation theatre. Another breakthrough
was achieved with the introduction of the
high technology Positron Emission
T o m o g r a p h y ( P E T ) / C o m p u t e d
Tomography (CT) Scan facilities at KPJ
Johor to serve patients in the southern
states of Peninsula Malaysia as well as
health tourists.
The Group has made outstanding inroads
in the application of integrated Group-
wide technology. The adoption of cloud
computing has further enhanced the
ability of the medical consultants in
assessing patient information in real-time
to ensure delivery of a seamless service.
To further optimise the handling of
patients’ records and to increase hospital
efficiency, continuous improvements are
being undertaken to advance its Clinical
Information System (“KCIS”).
Another major driver of the Group’s
growth is its people. As at 31 December
2015, KPJ had more than 1,000 medical
specialists on board, majority of whom
are Resident Consultants. The Group
also has more than 12,000 staff
members who embody the Group’s
vision of being ‘The Preferred Provider
of Healthcare Services’, and its mission
of ‘Delivering Quality Healthcare
Services’.
The Group’s extensive experience in
hospital development and management
spanning three and a half decades also
means that the Group is built based on
strong, dependable fundamentals. These
serve as a solid bedrock as the industry
continues to evolve and change over
time.
In growing the health tourism segment,
our aggressive marketing strategies
continue to show stellar results as we
have expanded our footprint in Asia, the
Middle East, Africa, Australasia, and the
European continent. The latest market
being proactively explored is the
Commonwealth of Independent States
(formerly of the Russia Federation).
Apart from hospital-based care, the KPJ
Group made its mark in healthcare-
related industries, primarily KPJ Senior
Living Care services and healthcare
education. These thriving sub-sectors
hold tremendous potential for the future,
in line with the increasing consumer
demand.
Our hospitals continue to be recognised
by accreditation bodies such as the
Malaysian Society for Quality in Health
(MSQH) and the Joint Commission
International (JCI). KPJ hospitals have
been certified by Integrated Management
System (IMS) that integrates and
CORPORATE
PROFILE
