• Talent Management Open Day – Talent Management
organised an Open Day event on 20 October 2014. Various
agencies were invited such as Pusat Zakat, Employer’s
Provident Fund (EPF), Lembaga Tabung Haji to provide
service to and explanation to our employees.
• Bubur lambuk Ramadhan – As one of our activities in
Ramadhan, a bubur lambuk gotong royong was held,
organised by Kelab Sukan dan Rekreasi KPJ.
• KPJ Sports Carnival – The annual KPJ Sports Carnival was
held on 10 – 14 December 2014. Over 1,500 employees
from all over Malaysia took part in various sporting events
with the team from the Northern Region, Lionking,
crowned Champions for 2014.
KPJ had also for the first time organised a Team Building
programme for its’ Headquarter Executives who are based at
KPJ Corporate Office. It was held from 9
th
– 10
th
May 2014 at
HAWA Training Resort, Janda Baik. The team building program
is designed as a basic module for participants to experience
teamwork adventures and at the end of the program,
participants shall recognise their ability for creative thinking,
leadership skills, negotiating and decision making skills and
strategic planning. A second session was held at PNB Ilham
Port Dickson, organised by KPJ University College.
MOVING FORWARD AND BEYOND
Today, as the KPJ Group makes strong advances forward, it
continues to leverage on a shared vision to build healthier
communities and an unwavering commitment to “Care for
Life”. Through the Group’s continuum of highly specialised
medical solutions, which cover the entire patient lifecycle from
pre-natal to geriatric care, KPJ is transcending borders and
bridging cultures. KPJ’s commitment to “Care for Life” is
reflected in the world class patient care, professionalism and
undivided compassion that its people show to the communities
that they serve. On top of this, the Group ensures the quality
of its healthcare offering through continuous improvements in
patient care and clinical outcomes. The Group’s over 11,000
dedicated employees, who have embraced KPJ’s culture of
excellence, are also empowered with the skills and know-how
to enhance patient care. In all that they do, KPJ’s people hold
true to KPJ’s Core Values of Safety, Courtesy, Integrity,
Professionalism and Continuous Improvement.
Offering programmes aimed at increasing physical activity is
just one element of building a healthy workplace. For the
future, we intend to provide programs that help employees
and their families effectively manage physical, financial and
mental health. Like many employers, we know that without
proper intervention, increasing medical costs within our benefit
plan and improving health are challenging issues that need to
be addressed continuously.
EMPLOYEE ENGAGEMENT – BRINGING US CLOSER TOGETHER
While ensuring employee health lies at one spectrum of our
commitment towards a healthy workplace, employee
engagement lies on the other. At KPJHB we are active in
promoting various employee engagement activities. In 2014, we
embarked on a massive group wide Climate survey, achieving
a response rate of 90% from 8,000 plus employees. The
outcome of the survey indicates that level of employee
engagement is at 67% and employee enablement level is at
72%. Further analysis shows that overall; employees are proud
to be part of KPJ Healthcare Berhad and that there are no
significant barriers for them to achieve high performance.
Although the results are encouraging, we will seek to find
ways to further improve the percentages/rates. As such, KPJ
will be implementing in 2015, a compensation & benefits
strategy that is more dynamic and holistic, such as a revision
of the salary scale, increased employer EPF contribution and
increased outpatient medical benefit entitlement.
In 2014, a host of activities were held to promote employee
engagement. Among them were:
• Monthly employee assemblies to celebrate birthdays and
delivery of special announcements.
• Back to school programme with staff children.
• Children@work programme - Participants of this
programme are the children of KPJ employees at Menara
238. The programme aims to expose employee’s children
to their parents working environment and foster KPJ as a
caring employer.
148
KPJ Healthcare Berhad annual report
2014
Human Capital
Management