ANCILLARY
SERVICES
INTRAPRENEUR
COMPANIES
Healthcare Engineering Services
(“HES”)
Pride Outlet Sdn Bhd is an Intrapreneur
Company established in 2014 to provide
planned preventive maintenance
services for non-imaging medical devices
in the hospitals within the Group.
POSB has a staff strength of seven, with
five qualified biomedical engineers. All
technical staff have been trained in-
house by certified trainers before being
sent to each hospital. By the end of
2016, POSB plans to increase its test
equipment and their staff strength to
22. After covering KPJ hospitals in the
Central region in 2015, POSB also plans
to expand its coverage in 2016 to the
Southern, Northern and Eastern regions,
as well as Sabah and Sarawak.
Planned Preventive Maintenance
Services
In 2015 alone, POSB scheduled 1,754
planned preventive maintenance
activities for eight hospitals in the
Central region. On average, this has
resulted in savings of 19% for the
Central region, even though POSB
mobilises its team to hospitals in stages,
with some hospitals realising savings of
up to 24%.
In spite of teething problems faced in its
first year of operation, POSB remains
positive on the future and viability of its
business, and is proud to contribute to
the reduction of the Group’s hospital
operating costs.
Healthcare IT Solutions
Healthcare IT Solution Sdn Bhd
(“HITSSB”) is tasked with implementing
and managing the healthcare IT system
throughout KPJ’s hospital network. The
company has grown into a key player in
healthcare IT solutions.
During the year, HITSSB continued to
actively implement and enhance
software solutions within KPJ’s hospitals
to strengthen the efficiency of the
hospital information system. In 2015, in
line with the implementation of the GST,
the company successfully developed
and implemented the GST module for
the whole Group. The company will
continue to enhance the existing HITS
s y s t em t o a c c ommo d a t e n e w
requirements and achieve process
improvements.
Having provided accounting systems to
the healthcare industry for over 15
years, HITSSB recently reinvented itself
and moved from a client-based system
to a web-based system. The system is
now ready for its first roll-out.
This move will ensure the company
r ema i n s a b r e a s t w i t h ma r k e t
developments and is able to expand its
market share. Overall, HITSSB’s efforts
to strengthen the Group’s centralised IT
infrastructure and hardware supports
the Group’s efforts to optimise its
technology investment as well as
ensuring continuous improvements to
the systems.
HITSSB also continues to offer
healthcare IT services to external
customers, locally and abroad. To date,
it has expanded its product chain by
providing integrated multimedia systems
which include videos, video walls,
kiosks, queue management systems and
other elements. In 2015, the company
expanded its scope by venturing into
D i g i t a l Adve r t i s i ng t h r ough t he
installation of LED billboards. The
company’s positive growth in 2015
reflects the HITSSB team’s success in
fending off stiff competition in this
segment.
Stationery and Printing Materials
Skop Yakin (M) Sdn Bhd was initially
established to provide KPJ Perdana
Specialist Hospital in Kelantan with
cost-efficient supply of stationary and
printing materials, namely marketing
collateral such as brochures, leaflets,
banners and buntings. The company has
since expanded its business to the
Group’s hospitals in other states,
offering a wider product range. Skop
Yakin also supplies other hospital-
specific needs to add value to the
Group’s existing hospital packages, such
as providing baby products for our
maternity package.
142
