KPJ Healthcare Berhad - Annual Report 2015 - page 138

AMBULATORY
SERVICES
BUSINESS REVIEW
The KPJ Group continued to enhance its
provision of quality healthcare services
through the launch of the KPJ Tawakkal
Health Centre (“THC”) - ambulatory care
centre in Kuala Lumpur. THC, which
offers several niche services such as the
KPJ KL Dental Specialist Centre, KPJ KL
Rehabilitation Centre, our haemodialysis
service, consultant clinics and KPJ
Senior Living Care; our nursing home for
the elderly, was launched on 11 August
2015 by YB Dato’ Seri Rohani Abdul
Karim, Minister of Women, Community
and Development.
THC registered an encouraging year in
2015, achieving sound progress in
implementing its strategy and improving
its financial performance. Following an
investment of RM24.5 million to
renovate the hospital and improve its
services, THC also recorded great
strides in extending both the scale and
scope of its operations.
KPJ KL DENTAL SPECIALIST
CENTRE
The dental service at KPJ KL Dental
Specialist Centre has already grown by
leaps and bounds into one the main
dental specialist centres in Kuala
Lumpur.
The dental team has now expanded to
consist of three resident consultants,
five sessional consultants and five dental
surgery assistants, headed by Dr
Mohamed Muzafar Hamirudin, Consultant
Prosthodontist/Dental Restorative
Specialist. The centre provides total
dental solutions under one roof and is
e q u i p p e d t o u n d e r t a k e o r a l &
maxillofacial surgery, prosthodontics,
orthodontics, paediatric dentistry &
endodontics. It also provides dental
d i a g n o s t i c s e r v i c e s s u c h a s
O r t h o p a n t o m o g r a m ( O P G ) ,
Occipitomental (OM) Straight, Lateral
Cephalostat, Temporo Medibular Joint
(TMJ) Open/Close & Panoramic 3D
Cone Beam Computed Tomography
(CBCT).
In spite of the challenging economic
conditions witnessed by the health
sector during the year, KPJ KL Dental
Specialist Centre registered a 42%
increase in new dental patients, and
contributed to a 43% year-on-year
growth in health tourism patients, most
of whom were from Africa and the
Middle East.
In an effort to continuously raise public
awareness on its services, during the
year KPJ KL Dental Specialist Centre
participated in programmes with
established suppliers of oral health
brands during oral health month,
initiated special dental packages for
new patients and corporate clients and
held open days to inform the public on
the services available at the centre.
Articles on dental health were also
featured in magazines and newspapers
to increase awareness on the centre.
The centre also participated in health
t o u r i sm p r o g r amme s s u c h a s
International Community Day and CSR
programmes for the African and Middle
Eastern community residing in Kuala
Lumpur in a bid to support the Group’s
health tourism initiatives.
KPJ KL Dental Specialist
Centre registered a
42%
increase
in new dental patients
136
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