Lablink recorded a 64% increase in revenue
from RM38.2 million in 2013 to RM62.5 million
in 2014, mainly due to a higher volume of
General Tests and Cytopathology reports which
increased by 72% and 65% respectively. This
was followed by Blood Bank tests, which
increased by 41%, Histopathology which grew
by 39%, and Microbiology which increased by
32%.
Going forward, Lablink will continue to
integrate all laboratories under its
management, and work towards ISO15189
accreditation. This would go a long way
towards gaining greater recognition among the
public, clients and other medical laboratories.
With Lablink Central, Lablink also aims to offer
consultation services for all pathology
disciplines, and to promote the medical
laboratory profession.
STERILISATION SERVICES
Sterilisation of surgical equipment is an
essential component in the smooth running of
any high-quality hospital. The function can be
performed either in-house or externally. At
KPJ, the service is undertaken by a centralised
body, the Centralised Sterilisation Service
Centre (CSSC) in Rawang, which ensures not
only a standard level of quality from one
hospital to another within the Group but also
added operational and cost-efficiencies relating
to the management, supply, collection and
delivery of sterile goods to hospitals throughout
the KPJ network.
As CSSC gains in prominence within the
industry, an increasing number of external
hospitals within the Klang Valley are beginning
to appreciate the value of its business model
and are engaging in its sterilisation services.
Towards this end, quality of service is
paramount, and CSSC is regularly audited and
receives approval for the ISO 9001:2008, ISO
13485:2012 and ISO 17665-1:2006 certifications.
Today, Sterile Services Sdn Bhd (SSSB), which
manages CSSC, is working towards making
CSSC the leader in Malaysia’s independent
sterilisation and decontamination services
sub-sector.
CENTRALISED PURCHASING AND
DISTRIBUTION CAPABILITY
PharmaServ Alliances Sdn Bhd (PASB),
established on 19 October 2001, is a wholesaler
and distributor of pharmaceuticals and medical
disposable items, catering mainly to the needs
of KPJ Group of hospitals and subsidiary
companies. PASB strives to create enduring
service based on trust and integrity while
maintaining a consistently high quality of
products through the entire distribution
network. As one of the largest buyers of
pharmaceuticals and medical disposable items
in the country, it is able to pass on cost
savings from bulk purchases to the KPJ Group
of hospitals and, eventually, to customers.
PASB stays abreast of the dynamic changes in
technologies and applications to enhance its
operations and the overall effectiveness of the
company. It has, for example, already aligned
its processes and systems so they are ready
for implementation of the Goods and Services
Tax (GST) on 1 April 2015.
126
KPJ Healthcare Berhad annual report
2014
Business Review
~ Ancillary Services
