GROWING ANCILLARY SERVICES SEGMENT
Companies within the Ancillary Services segment
which contributed significantly towards the
Group’s positive performance in 2014 include
Pharmaserv Alliances Sdn Bhd, Lablink Sdn Bhd,
KPJ Healthcare University College, KPJ’s
intrapreneur companies and other subsidiaries.
The year saw revenue from our Ancillary Services
improve by 6% compared to 2013 while profits
soared to more than double from the previous
year. The higher revenue and profit were mainly
attributable to the a strategic transformation in
the pathology laboratory services offered by
Lablink. As Lablink is renovating their main
laboratory to increase capacity and offering more
services, we look forward to further improvements
in top and bottom line performance from Lablink
in the future. Further boosting Ancillary Services’
income were concerted efforts to market and
distribute pharmaceuticals, medical and surgical
products, as well as higher demand.
NURTURING THE AGED CARE FACILITY
POTENTIAL
In the Aged Care Facility segment, Jeta Gardens
registered a 23.1% decrease in revenue to
RM31.5 million as compared to 2013, and a loss
of RM3.4 million. However, we are confident of
the long-term potential of this venture as well as
in exporting Jeta Gardens’ best practices in aged
care facilities management elsewhere.
Meanwhile, we have started operating our own
KPJ Senior Living Care at the KPJ Tawakkal
Health Centre, catering for senior citizens and
especially those needing assistive care. Based on
experience gained from Jeta Gardens and several
knowledge transfer initiatives, the KPJ Senior
Living Care has been designed to offer a home-
like environment, where quality care is provided
to all residents, regardless of ethnicity, social
status, religion, belief or political affiliation.
Our medical, nursing and other healthcare
professionals at the centre will provide
comprehensive, effective and efficient care, filled
with love and compassion. Having taken the first
step in the Aged Care Facility segment, we aim to
unlock its full potential in the Malaysian market.
Revenue from our
Ancillary Services
improved by 6%
compared to 2013
098
KPJ Healthcare Berhad annual report
2014
Business Review
~ Hospital Operations
