In March 2014, Johor Corporation appointed Tn Hj Md Yusoff
Md Zain a Chief Integrity Officer (CeIO) from the Malaysian
Anti-Corruption Commission (MACC) on contract basis for a
period of two years to serve at the headquarters and its
subsidiaries including KPJ Healthcare Berhad. Besides
embedding a high integrity culture among employees his
objective is also to detect any elements that could lead to
abuse of power or corruption.
In view of this, Corporate Integrity briefing session was
conducted by the CeIO, to Head of services (HOS) of Klang
Valley hospitals and companies especially Chief Executive
Officers or General Managers, Head of Purchasing and Head
of Maintenance. The objective is to give understanding on the
concept of integrity and implementing the high integrity values
and practice throughout KPJ Group of Hospitals and
companies.
As a continuance to our effort in promoting integrity, a No
Gift policy statement was communicated to all existing
vendors, supplier and other external parties with effect from
1
st
July 2014. Under this policy statement the following are
defined (but not limited to) as gifts and services:-
• Cash or cash vouchers;
• Gift vouchers;
• General gifts (e.g. flowers, wine, chocolates, gift baskets,
hampers);
• Corporate merchandise;
• Products (e.g. promotional products, samples etc.);
• Souvenirs; other than corporate souvenirs;
• Entertainment (e.g. luncheons, dinners, theatre, sporting
events, conferences etc.);
• Traveling expenses (e.g. a third party paying for or
subsidising flights, accommodation, meals etc.);
KPJ will continue to enforce and uphold the principles of
integrity by monitoring hospitals/companies compliance to
statutory requirements as well as KPJ Group’s policies and
procedures.
In November 2011, KPJ Healthcare Berhad had signed the
Malaysian Corporate Integrity (CI) Pledge and was included
amongst the list of signatories of Public Listed Companies
that are registered under the Malaysian Institute of Integrity.
In addition to this, effective from 1
st
January 2012, all
hospitals and companies Management and Officers were
required to use CI Agreement in their interactions with
business counterparts, whether they are a vendor, supplier,
JV Partner or any other counterpart to operate using the
same principles. The CI Agreement acts as a tool to engage
in clean business relations with one another.
In 2013, the KPJ Whistle Blowing Policy was enacted as a
specific means by which a worker or stakeholder can report
or disclose through established channels, concerns about
unethical behaviour, malpractices, illegal acts or failure to
comply with regulatory requirements that is taking place/has
taken place in the organisation. It is enforced by the
Whistleblower and Protection Act 2010, which came into force
on 15 December 2010. Thus all employees and stakeholders
(i.e. shareholders/suppliers/customers) are encouraged to
report genuine concerns about unethical behaviour,
malpractices, illegal acts or failure to comply with regulatory
requirements without fear of reprisal should they act in good
faith when reporting such concerns.
Following to the Corporate Integrity program, a Corporate
Integrity Assessment was conducted throughout the Group’s
Hospitals & Companies between May to June 2013. A total of
220 employees took part in the survey, comprising of Top
Management, Head of Services, Managers and Executives. The
finding was received on 12 September 2013 encompassing 214
items that measure 12 dimensions of the Group’s Corporate
Integrity System.
Another integrity milestone was achieved during our Pedoman
2014, when KPJ Top Management along with the rest of
employees had taken the Integrity Pledge as a testimony and
a commitment to uphold the integrity values of KPJ
Healthcare Berhad. Following that, an e-Integrity exercise was
conducted group wide where individual employees are to
acknowledge the integrity pledge and submit to the Employee
Self Service (ESS) portal.
190
KPJ Healthcare Berhad annual report
2014
Corporate
Integrity
