KPJ Healthcare Berhad - Annual Report 2018

OUR BUSINESS & STRATEGY OUR PERFORMANCE AND OUTLOOK OUR RESULTS OUR GOVERNANCE APPENDICES ABOUT THIS REPORT 91 KPJ HEALTHCARE BERHAD www.kpjhealth.com.my KPJ INFORMATION TECHNOLOGY SERVICES OPERATIONAL REVIEW OUTLOOK To further build our capacities: • Continue with implementation of HITS2 and KCIS2 Cloud Computing Group-wide • Managed Private Cloud • ISO 9001 and ISO 27001 • KPJHQ, Hospitals and Companies Assets Hygiene • Cyber Security Risk Points • Assessment and Check Point For enhanced customer relationship management: • HITS2 and KCIS2 • Customer Relationship Management (CRM) • Internet of Things (IoT) • Electronic Master Data Management (Initial Assessment) Mesiniaga Berhad has been engaged to conduct a security risk assessment on our IT infrastructure. Their findings and recommendations will be reviewed and implemented in 2019. To continue exploring new MedTech and Industry 4.0 technology applications in the healthcare sector via: • Artificial Intelligence • Telemedicine • Wearable Devices (IoT)