KPJ Healthcare Berhad (KPJ) is committed to
providing comprehensive, patient centred
Care
for Life
for all stakeholders. The Group’s main
aim is to sustain its premier position in
Malaysia’s private healthcare industry.
Moving forward amidst the more challenging
external environment, KPJ will focus on five
(5) key thrusts namely:
CAPACITY BUILDING
Continued investments in integrated
network of hospitals & services; maximise
growth potential for long term
sustainability
CUSTOMER SERVICE
Embedding a patient-centric culture;
continuing best practices in engaging with
customers & stakeholders
INFORMATION TECHNOLOGY
Innovative clinical & communications
technology; centralised Group-wide systems
to boost effectiveness & efficiency
TALENT MANAGEMENT
Developing & nurturing world-class talents; building
of skillful individuals & teams
NEW NICHE
Exploring & expanding healthcare related industries;
developing new revenue streams to support existing
ones
our
synergistic
strength
003
KPJ Healthcare Berhad annual report
2014
STRATEGY AT
A GLANCE
