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Annual Report 2013
KPJ HEALTHCARE BERHAD
133
Towards a Paperless Environment
As part of our greening initiatives, we continue
to invest heavily in healthcare management
technologies that centre on paperless and
lmless integrated online systems. With the
advent of these technologies, more and more
of our hospitals have been able operate within
a paperless environment, plus we are able to
derive an increased level of productivity from
a smaller amount of resources. The existing
IT framework delivers precise information
within the Group in a timely manner, thus
directly reducing the possibility of human
error and greatly improving patient safety. The
integrated system has also contributed to the
standardisation of operational procedures
and performance measurement as well as
facilitated more ef cient decision making.
The integrated systems in place to date include
the Hospital Information Technology System
or HITS, which is an electronic and integrated
system, covering the complete range of patient
services processes, from patient registration
to billing. HITS is closely interlinked with our
nancial and material management modules.
Our medical consultants and nursing
professionals are tapping the KPJ Clinical
Information System (KCIS) to automate clinical
activities. The KCIS also facilitates seamless
communication between doctors, nurses and
other support services areas via e-ordering,
clinical information, better nurse and doctor
communication as well as results reporting.
Another technology in use is the Picture
Archiving and Communication System (PACS)
which involves e-ordering by consultants for
radiology investigations which is captured
and transmitted to radiology equipment. x-ray
images and results will then be transmitted
back online. The introduction of the e-pharmacy
module has also enhanced communication
between our medical consultants and the
pharmacy.
Mitigating Air Pollution
All the air-conditioning systems at KPJ’s
hospitals utilise the HCFC Refrigerant (R22)
which is less harmful to the ozone layer. The
procurement of a new chiller at KPJ Ampang
Puteri Specialist Hospital and commissioning
works for the brand new air conditioning
system at KPJ Penang Specialist Hospital will
involve the use of the HFC refrigerant (R134a)
which will not deplete the earth’s protective
ozone layer. All our hospitals also maintain a
strict “No Smoking” policy.
Tapping Green Technology
Plans are in the of ng for our upcoming hospital
developments to use more green building
technology that will further save energy and
reduce waste. The KPJ Selangor Specialist
Hospital spearheaded this initiative in 2013
by ensuring its expansion project lined up
with the Green Building classi cations. Apart
from saving energy, the new extension is also
ensuring waste reduction by making use of
biodegradable plastic and processing the
excess food into fertilisers.
Today, our sterilisation business arm, Sterile
Services Sdn Bhd is leveraging on a rst-of-
its kind eco-friendly sterilisation service that
sees medical instruments for hospitals being
sterilised using wet steam instead of chemicals.
As part of KPJ’s commitment to creating a
sustainable future for the coming generations,
we will continue to invest in new ecological
technologies.
MOVING FORWARD
Each and every year, KPJ’s employees touch
millions of lives across the nation for the
better while our many CR initiatives deliver
tangible and sustainable outcomes. Our
commitment to instilling good CR practices
within our operations is directed by KPJs
senior management and involves all divisions
within the Group. It also encompasses a supply
chain of thousands of suppliers and business
partners who share in our vision to operate in a
responsible and sustainable manner.
As we venture forth, KPJ remains committed
to ensuring a good balance between our
business goals and our socially responsible
and environmental friendly efforts. As we set
our sights on rolling out tangible CR practices
in the areas of the Community, Marketplace,
Workplace and Environment, we commit to
implementing responsible and sustainable
corporatepractices that re ect our commitment
to “Care for Life” in a holistic manner and which
uphold our culture of serving.
Business
Review
Corporate Responsibility
Nurses and hospital
clinical support staff
are
educated
on the
procedures and
right
way to handle
and
dispose
of waste
.
Plans are in the of ng for
our upcoming hospital
developments to use
more
green building
technology
that will
further
save energy
and
reduce waste
.