Corporate Profile

KPJ Healthcare Berhad's (KPJ) business is founded on the vision of being the preferred healthcare provider in the region. We are focused on delivering
world-class quality healthcare services through our wide range of specialised healthcare solutions throughout our regional footprint across five
countries, namely Malaysia, Indonesia, Thailand, Bangladesh and Australia.

Who We Are

KPJ Healthcare Berhad ('KPJ or 'the Group') is Malaysia's leading provider of private healthcare services. Since its introduction of the first private specialist hospital in Johor in 1981, the Group has been at the forefront of the healthcare industry

Driven by its core values of Safety, Courtesy, Integrity, Professionalism and Continuous Improvement, KPJ's integrated network consists of more than 28 specialist hospitals located throughout the nation. With its expansion abroad, the Group currently has 2 hospitals in Indonesia, a sizable share in a hospital in Bangkok and a hospital in Bangladesh.

In addition, KPJ has investments in a retirement and age-care resort in Australia and in Sibu, Sarawak, Kuantan, as well as its own Senior Living Care (SLC) centre in Tawakkal Health Centre (THC) in Kuala Lumpur.

KPJ's competitive advantage lies in its extensive reach and presence in the highly competitive private healthcare industry. With its hospitals located in various parts of the nation, the Group's hospitals are easily accessible and offer a diverse range of medical specialist services, many of which are major firsts in the nation's healthcare industry.

"KPJ has a resilient business model, drawn from our 38 years' experience in the Malaysian Private Healthcare Industry.

Our value ecosystem centres on managing a network of specialist hospitals, supported by strategic investments in a diversified portfolio. We are in a position to create sustainable long-term value for all our stakeholders."

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In addition, KPJ has made outstanding inroads in the application of integrated Group-wide technology. The adoption of Cloud Computing has further enhanced the ability of the medical consultants in assessing patient information in real-time, to ensure delivery of a seamless service. To further optimise the handling of patients' records and increase hospital efficiency, continuous improvements are being undertaken to advance the KPJ Clinical Information System (KCIS).

Apart from clinical technology located in its hospitals, KPJ is also exploring opportunities to apply digitalized medical technology in everyday life. Among the ventures in the pipeline are KPJ's E-Pharmacy with online ordering, wearable technology, robotics, Artificial Intelligence (Al) and the Internet of Things (loT).

The Group's extensive experience in hospital development and management spanning more than three and a half decades also means that the Group is built on strong, dependable fundamentals. These serve as a solid bedrock as the industry continues to evolve and change over time.

In growing the health tourism segment, our aggressive marketing strategies continue to show stellar results as we have expanded our footprint in Asia, the Middle Eastern and North African region, the Indian Sub-Continent, China and the Pacific Islands.

Apart from hospital-based care, the KPJ Group made its mark in healthcare-related industries, primarily KPJ Senior Living Care services and Healthcare Education. These thriving sub-sectors hold tremendous potential for the future, in line with the increasing consumer demand.

Our hospitals continue to be recognised by accreditation bodies such as the Malaysian Society for Quality in Health (MSQH) and the Joint Commission International (XI). KPJ hospitals have been certified by Integrated Management System (IMS) that integrates and emphasises on the Quality Management System (MS ISO 9001:2015) ;Environment (MS ISO 14001:2015); Occupational Safety and Health (OHSAS 18001:1999) Systems as well as other ISO and SIRIM certifications.

KPJ has always kept the communities interest close to heart, and we reach out to the underpriviliedged through various channels. The Community Service is the provision of care through our networkof Klinik Wakaf An-Nur (KWAN) charity clinics. There are 18 KWAN clinics and 1 Hospital Waqaf An-Nur (HWAN) in Malaysia today, as well as five mobile clinics in Kuala Lumpur, Johor, Selangor and Kelantan.

Our efforts have enabled more than one million patients since the inception of the first clinic in Johor in 1998.

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Vision

THE PREFERRED HEALTHCARE PROVIDER

Our fundamental purpose is the delivery of exceptional health treatment, care and diagnosis to all our patients. We are dedicated to being the preferred provider of care, with innovative use of technology, experienced doctors and well-trained staff who collaborate to offer the best diagnosis and treatment plans.

Mission

DELIVER QUALITY HEALTHCARE SERVICES

Our mission is to improve the health of the people and the communities we serve. Led by skilled and caring medical staff, we are consistently focused on clinical excellence and innovative technology for superior patient outcomes.