KPJ Healthcare Berhad - Annual Report 2018

OUR BUSINESS & STRATEGY OUR PERFORMANCE AND OUTLOOK OUR RESULTS OUR GOVERNANCE APPENDICES ABOUT THIS REPORT 53 KPJ HEALTHCARE BERHAD www.kpjhealth.com.my CHAIRMAN’S STATEMENT sustained efforts to increase our market share through new hospital developments, expansions of existing hospitals, venturing into burgeoning niche healthcare segments, and leveraging on the advancements of digitalisation and medical technology (MedTech) innovations of Industry 4.0. REFINED BRANDING TO REFLECT OUR FUTURE ASPIRATIONS Another key exercise conducted during the year was refining our Group’s branding to reflect our sustainable business aspiration and vision of being the preferred healthcare provider. This was borne THE GROUP RECORDED OUR HIGHEST REVENUE TO DATE, WHICH GREW BY 4% TO RM3.3 BILLION FROM RM3.2 BILLION THE PREVIOUS YEAR. EARNINGS BEFORE INTEREST, TAX, DEPRECIATION AND AMORTISATION (EBITDA) INCREASED CORRESPONDINGLY BY 18% TO RM503.1 MILLION FROM RM428.0 MILLION IN 2017 The year 2018 was characterised by a buoyant Malaysian economy Gross Domestic Product (GDP) growth of 4.7% for the year. 4.7 % KEY HIGHLIGHTS Our Seven Strategic Thrusts Areas keep us on course as we strive to increase our market share CAPACITY BUILDING ENRICHED CUSTOMER RELATIONSHIP INNOVATION @ THE CORE NEW NICHES TALENT MANAGEMENT BUSINESS PROCESS IMPROVEMENT SUSTAINABLE VALUE FOR STAKEHOLDERS 01 02 03 04 05 06 07