Its workforce today comprises more than 11,000 staff
members which includes the clinical as well as the
management and administrative teams. In addition, KPJ
has more than 1,000 medical specialists serving in our
hospitals nationwide.
In growing the health tourism segment, our aggressive
marketing strategies continue to show stellar results as
we have expanded our footprint to Asia, the Middle East
and East Africa.
Apart from hospital-based care, the KPJ Group also
ventured into other healthcare-related industries, primarily
KPJ Senior Living Care services and healthcare education.
These thriving sub-sectors hold tremendous potential for
the future, in line with the increasing consumer demand.
We ventured into KPJ Senior Living Care services, through
our investment in the KPJ Tawakkal Health Centre in
Kuala Lumpur, the Sibu Geriatric Health and Nursing
Centre in Sibu, and Jeta Gardens Retirement Resort in
Australia. KPJ Senior Living Care Services at KPJ Both
healthcare-based facilities adopt the modern care
approach to cater to the needs of its aged residents.
KPJ does not only contribute to the development and
employment of Malaysia’s healthcare professionals, but
also believes in building a strong academic foundation for
those involved in the industry. In 1991, KPJ launched the
Putri Nursing College (PNC) which became the first
nursing college in the country to offer a three-year
Diploma in Nursing. Strong in its determination to fulfil
the evolving and quality healthcare needs of the industry,
PNC has grown and now upgraded to KPJ Healthcare
University College (KPJUC), offering 35 programmes from
the foundation to PhD level.
In 2011, KPJ also became the first private provider in
Malaysia to have its own Medical School, by offering the
Masters in Medicine Programmes. A significant number of
doctors under the Group also actively contribute to the
development of new specialists via this Medical School.
Our hospitals continue to be recognised by accreditation
bodies such as the Malaysian Society for Quality in Health
(MSQH) and the Joint Commission International (JCI). We
have also been certified by Integrated Management System
(IMS) that integrates and emphasises the Quality
Management System (MS ISO 9001:2000); Environment (MS
ISO 14001:2004) and Occupational Safety and Health
(OHSAS 18001:1999) Systems, as well as other ISO and
SIRIM certifications.
Our commitment to quality standards in healthcare has
not gone unnoticed. The Group has been accorded with
several awards throughout 2014 including Best Company
for Leadership – Private Healthcare in Malaysia 2014 by
IAIR Awards’ Excellence in Global Economy; Malaysia
Excellence in Healthcare IT Implementation 2014 by Frost
& Sullivan; largest private healthcare chain in Malaysia
2014 from the Malaysian Book of Records; HR Asia’s Best
Companies to Work for in Asia 2014 by Business Media
International; Global Leadership Awards 2015 from the
American Leadership Development Association. KPJ was
also recognised for its contributions and efforts in
implementing flexible working hours, under the Career
Comeback Programme initiated jointly by the Ministry of
Women, Family and Development and TalentCorp.
As a responsible corporate citizen, KPJ reaches out to the
community through public health screening sessions,
health talks and other events. We continue to touch the
lives of the impoverished and underprivileged in
communities through our management of Klinik Wakaf
An-Nur (KWAN) initiative. Since the inception of the first
KWAN charity clinic in Johor in 1998, it has served more
than 1.13 million patients. Today, the KWAN network
encompasses one hospital in Johor, 20 clinics throughout
Malaysia, as well as three mobile clinics in Johor and
Selangor.
as compared to 2.7 million in the preceding year.
2.8
million patients
Weservedmorethan
027
KPJ Healthcare Berhad annual report
2014
