Page 54 - ar2010

Commitment to

Quality Health Care

With that, 10 of KPJ’s 21 hospitals have now achieved MSQH-accreditation status, with the other six being KPJ Johor Specialist Hospital, KPJ Ipoh Specialist Hospital, KPJ Ampang Puteri Specialist Hospital, KPJ Damansara Specialist Hospital, KPJ Selangor Specialist Hospital, and KPJ Seremban Specialist Hospital.

Going forward, more KPJ hospitals will undergo such accreditation processes to ensure that practices and procedures are in line with internationally-accepted standards.

KPJ also earned recognition from various bodies for its efforts to achieve clinical and management excellence.

Under the leadership of Datin Paduka Siti Sa’diah, KPJ Group became one of the Top 100 Companies by Market Capitalisation on Bursa Malaysia and having provided continued quality medical care to the community for 29 years. Her capability in steering the Group to greater heights was given due recognition with the seasoned industry leader being named as CEO of the Year 2009.

Malaysia’s Prime Minister, Dato’ Sri Mohd Najib Tun Abdul Razak, presented the coveted award to Datin Paduka Siti Sa’diah at a ceremony held on 12 March 2010.

This annual award, organised by the New Straits Times and American Express, is presented to corporate leaders who demonstrate outstanding stewardship and excellence and past recipients include those who have made a difference in their respective organisations or industries.

Nominees are evaluated based on their ideas and performance in the areas of fnance, marketing, operations, development services and corporate social responsibility, and Datin Paduka Siti Sa’diah topped 118 nominees from 16 different industries to take home the trophy.

Datin Paduka Siti Sa’diah was the first female CEO to receive the honour, since the award was established 14 years ago, and it was also the frst time a leader from the healthcare sector was named.

During fiscal 2010, KPJ hospitals also excelled in the areas of management, productivity, service, hospitality and safety.

In the areas of management and productivity, Puteri Specialist Hospital received the 2nd Global Award (Diamond Category) from Business Productivity Network on 24 January 2010 while KPJ Ampang Puteri Specialist Hospital took home the Productivity Award from Malaysia Productivity Corporation (MPC) on 1 May 2010.

The Business of the Year Award for the Service Provider category, which was awarded by SMI & SME Worldwide Network, went to KPJ Ipoh Specialist Hospital on 20 June 2010.

For its hospitality and service, KPJ Ampang Puteri Special ist Hospital bagged the Global Award for Perfection, Quality & Ideal Performance from Association Otherways Management & Consulting on 29 March 2010 while KPJ Selangor Specialist Hospital won the Service Excellence Award from Asia Entrepreneur Alliance on 14 October 2010.

The Malaysian Occupational Safety and Health Professional Association (MOSHPA) had also given its nod of approval to KPJ hospitals, naming KPJ Damansara Specialist Hospital for the Occupational & Safety Award in August 2010.