6 more hospitals
assessed and recognised by SIRIM CSM in 2021 bringing the total to 9 hospitals
3,578
active vendors
endorsed and executed KPJ’s Integrity Pact Declaration.
Completed
ISO 37001
ABMS Surveillance Audit with no NCR
Opened 2nd
Ambulatory Care Centre
in Bandar Kinrara, Puchong, Selangor.
86.2
NPS (For Patient Loyalty)
92.3%
CSI
Achieved Highest Customer Satisfaction Index and Net Promoter Score to date.
ABMS SOP Awareness
12,433
employees
attended the online training programme
HOSPITAL INFORMATION SYSTEM (HIS)
Implementation of the 1st of the new HIS system