Basic HTML Version
Annual Report 2013
KPJ HEALTHCARE BERHAD
149
Business
Review
Ancillary Services
Healthcare IT Solution
Healthcare IT Solution Sdn Bhd (HITSSB)
is tasked with implementing and managing
the healthcare IT system throughout KPJ’s
hospital network. The company has grown from
strength to strength and is today a key player
in healthcare IT solutions for the healthcare
sector.
HITSSB continues to actively implement
and enhance hardware and software
solutions within KPJ’s hospitals to strengthen
the ef ciency of the hospital information
system. In 2013, the company was involved
in incorporating new electronic clinical
documentation and audit trail components
into the Healthcare Information System (HITS).
These enhancements are helping mitigate the
risk of incorrect information while ensuring
highly con dential patient data is kept secure.
HITSSB also began migrating the clinical
information system to the enterprise-wide KPJ
Cloud System by hosting a KPJ data centre
serving all hospitals via the Internet.
Having provided accounting systems to the
healthcare industry for over 15 years, HITSSB
recently reinvented itself and moved from a
client-based system to a web-based system.
This move will ensure the company keeps
up with the times and is able to expand its
development process. All in all, HITSSB”s
efforts to strengthen the Group’s centralised IT
infrastructure and hardware is helping KPJ to
optimise the cost of its technology investment
as well as ensuring continuous improvements
are made to clinical systems to ensure patient
safety and care.
HITSSB also continues to offer healthcare
IT services to external customers, locally
and abroad. Today, it is beginning to expand
its product chain by providing integrated
multimedia systems which include videos,
video walls, kiosks, queue management system
and many other elements. The positive growth
of the company in 2013 re ects HITSSB team’s
success in fending off stiff competition in this
segment
Skop Yakin
Skop Yakin (M) Sdn Bhd was set up to leverage
on bulk purchases relating to printing and
stationery supplies so as to bring the Group’s
overall costs down. While Skop Yakin continues
to face stiff competition from seasoned industry
players in the East Coast (i.e. Kelantan and
Terengganu), it is exploring opportunities in the
Klang Valley to tap a ready market within KPJ’s
hospitals in the area.
Small Business Units Advancing Forward
In support of the Group’s Intrapreneur
programme, KPJ has identi ed several
small business units (SBUs) or incubator
companies which have good growth
potential. Operating under the wing of the
Group, these SBUs are focusing their efforts
on laying strong foundations. Upon proving
their business viability, they will be moved up
into the Intrapreneur programme. The SBUs
participating in the supply of perishables,
ambulance services and event management
services have showed signi cant progress to
date and are expected to maintain their good
momentum going forward.
Wellness and Lifestyle Programme Exceeds
Expectations
The KPJ Wellness and Lifestyle Programme
was created six years ago as a business
opportunity to strengthen the revenues of all the
Wellness Centres under the Group. By playing
up the importance and the positive bene ts
derived from leading a healthy lifestyle, the
programme has garnered very good response
from its target audience of individuals, couples
and family members.
This business experienced a healthy increment
in sales and net pro t margin for 2013. As at 31
December 2013, there were over 15,000 active
subscribers to the programme with total sales
amounting to almost RM138 million.
Currently, 10 KPJ hospitals are participating in
the KPJ Wellness and Lifestyle Programme.
These include:
• KPJ Damansara Specialist Hospital
(since March 2008)
• KPJ Ampang Puteri Specialist Hospital
(since March 2008)
• KPJ Seremban Specialist Hospital
(since May 2008)
• KPJ Kuantan Specialist Hospital
(since September 2008)
• KPJ Selangor Specialist Hospital
(since October 2008)
• KPJ Perdana Specialist Hospital
(since January 2009)
• KPJ Ipoh Specialist Hospital
(since May 2009)
• KPJ Johor Specialist Hospital
(since May 2009)
• KPJ Penang Specialist Hospital
(since March 2011)
• Kuching Specialist Hospital
(since May 2012)
Going forward, we expect the programme to
attract participation from other KPJ hospitals
while it will also gear up to tap the burgeoning
medical tourism market.