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Annual Report 2013
KPJ HEALTHCARE BERHAD
107
Other Strategic Developments
Tawakkal Health Centre (THC) is the Group’s
rst ambulatory care centre. It complements
KPJ’s main hospital services offering by
catering to our existing patients and new
patients who require outpatient treatment
only. In early 2013, THC rolled out its dental
centre and dialysis services to the public
and followed through on this with a host of
other facilities and services over the course
of the year. Today, the 123,000 sq. ft. THC
also incorporates a rehabilitation centre
that offers the services of a rehabilitation
physician, physiotherapists, occupational
therapists and speech therapist; a pharmacy
for outpatients; as well as diagnostic imaging
services that offer general x-rays and OPG
(for dental) services. On top of these, THC
also offers consultant specialist clinics; a
minor operation theatre that supports the
dental centre; and a Lasik and eye centre.
To date, THC’s professional teams comprise
5 resident consultant specialists, 9 sessional
consultant specialists, 4 visiting consultant
specialists, 31 clinical staff and 27 non-
clinical staff. THC also offers a wide range
of other commercial facilities such as a
retail pharmacy, café, optometrist and a
convenience shop under one roof for the
convenience of patients and visitors.
THC will launch the Tawakkal Senior Living
Care Centre, a venture that will cater to
senior citizens, especially those needing
assistive care services. Drawing from our
Jeta Gardens experience we are looking
to open up a home-like environment at THC
which will provide quality care to all residents
regardless of ethnicity, social status, religion,
belief or political af liation. Our medical,
nursing and other healthcare professionals
and providers will provide comprehensive,
ef cient and effective care with a focus
on empathy and compassion. We began
renovations in October 2013 for 45 beds of
the rst phase and expect to launch our
operations by June 2014. The centre will be
supported by our other established services
at THC.
In 2013, THC continued to make strong strides
forward, posting 20% growth in its revenue
while outpatient numbers soared to 23,431
from 13,998 previously. The bulk of THC’s
2013’s revenue was from its rehabilitation
centre followed by the dental centre. Apart
from its clinical services offering, THC also
set aside space as retail space for health
related businesses, among others.
In another strategic development, the Group
has been appointed to manage the new
250-bed international standard hospital
Sheikh Fazilatunnessa Mujib Memorial KPJ
Specialized Hospital & Nursing College and
related 50-seat nursing college in Dhaka,
Bangladesh. The facility will incorporate
KPJ’s stringent policies and procedures as
well as comply with all domestic healthcare
regulations and the speci c needs of the
local population.
Business
Review
New Hospital Developments
Tawakkal
Health Centre
This hospital will cater to the communities
around Gazipur as well as nearby districts
such as Cittagong, Sylhet, Tangail, Manikgonj,
Ranjpur and Bogra, among others. In time, we
will explore opportunities in neighbouring
countries. Outpatient treatment at the
hospital began in March 2014, while inpatient
treatment will begin in June 2014. The Tk2.15
billion hospital is targeted to commence full
operations by the end of 2014. With its offer of
world class medical services at an affordable
cost, it is expected to create healthy
competition among Bangladesh’s healthcare
service providers.
Sustainability through Organic Growth
As KPJ ventures forth, we will adapt our
existing plans in tandem with market demand
to ensure we meet the needs of local and
international patients as well as ensure a
sustainable growth pathway for ourselves.