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BUSINESS REVIEW
Hospital operations
95
a drawing card and patient numbers continue
to rise at our hospitals.
In 2012, the total number of outpatients
and inpatients rose from more than 2.6
million in 2011 to more than 2.7 million.
Our hospitals recorded a 4.5% increase in
outpatient numbers registering 2,402,291
outpatients in comparison to 2,388,205
outpatients registered in 2011. Our hospitals
also registered a 2.8% increase in inpatient
numbers to 248,589 inpatients in 2012 as
compared to 240,923 inpatients in 2011.
There were a total of 87,113 cases, surgical
cases in 2012, an increase of 2.6% in
comparison to the previous year. In terms
of bed capacity, there were 2,596 beds
throughout our Malaysian hospitals as at
31 December 2012 in comparison to 2,526
beds as at 31 December 2011.
The occupancy rate at our hospitals
remained high in 2012, averaging above
65.0% occupancy. A number of hospitals
are currently undergoing expansion to
increase their capacity. Hospitals located in
the Klang Valley and in other major towns
continued to draw in the biggest number
of 2012’s patients numbers with almost
all hospitals showing an increase in patient
numbers. Some of these continued to register
double-digit growth on the back of capacity
expansion. Improvements to existing services
rendered, the introduction of new services
and aggressive marketing and promotional
activities all helped attract more patients.
The year also saw us strengthening our
relationships with corporate clients and
insurers, who remain major supporters of
our hospitals, as well as reaching out to new
ones. All these activities helped generate
greater revenue for the Group.
Good Progress in Indonesia
Our Indonesian Hospitals segment made
commendable strides forward in 2012,
delivering a 92% hike in revenue to RM22.1
million from RM11.5 million previously. This
increase in revenue came on the back of
The Indonesian
Hospitals
segment
too made
commendable
strides forward
in 2012,
delivering a
92%
hike
in revenue
to RM22.1
million from
RM11.5 million
previously
The Malaysia
Hospital
segment’s
profit after tax
(PAT) increased
by
19.4%
to RM141.2
million in 2012
from RM118.3
million in 2011
higher patient numbers over the course of
the year. While our Indonesian operations
registered a loss after tax of RM9.8 million
in 2012, nevertheless it was a 5.0% YoY
improvement over the preceding year’s
results. However, the year’s results did not
include the operations of the newly acquired
Rumah Sakit Medika Permata Hijau as the
acquisition of the said hospital was only
completed on 7 March 2013.
Notwithstanding this, KPJ’s Indonesian
hospitals, Rumah Sakit Medika Permata
Hijau and Rumah Sakit Bumi Serpong Damai,
recorded 90,671 and 33,818 outpatients
respectively, a total increase of 22.7% as
compared to the previous year. The total
number of inpatients for both hospitals
increased some 32% to 8,720 inpatients in
2012 as compared to 6,599 inpatients in
2011.
We are confident our Indonesian operations
will continue to show an improvement in
the coming years given the expected rise
in contributions following the completion of
Rumah Sakit Medika Permata Hijau in 2013.
The year saw theAncillary Services segment’s
revenue improving by 8% to RM689.6 million
from RM636.0 million in 2011. This higher
revenuewasmainly attributable to an increase
in activities relating to the marketing and
distribution of pharmaceutical, medical and
surgical products, as well as higher demand
for pathology and laboratory services.
Within the Ancillary Services segment
incorporating Pharmaserv Alliances Sdn Bhd
and Lablink Sdn Bhd, KPJ’s intrapreneur
companies and other subsidiaries also
contributed significantly towards the Group’s
good performance in 2012.
Strengthened Malaysian Operations
The Group’s Malaysian hospitals registered
a positive performance in 2012 turning
in a 9% year-on-year (YoY) increase in
revenue to RM1.87 billion from RM1.72
billion previously. The year’s higher revenue
was mainly attributable to robust patient
growth in existing operations. A good part of
2012’s revenue was contributed by the Sibu
Specialist Medical Centre that was acquired in
early 2011 and the new KPJ Klang Specialist
Hospital which commenced operations in
May 2012. The year’s performance was
further strengthened by the introduction of
new hospital services and the recruitment
of more medical specialists at the various
hospitals.
Improvements were seen across our network
of Malaysian hospitals with 21 of our 22 local
hospitals continuing to remain profitable
concerns in 2012 with the exception of the
KPJ Klang Specialist Hospital. Twelve of our
hospitals posted double-digit top line growth,
which was supported by an expansion in
bed capacity, extensions to house more
consultant suites, the introduction of new
services and medical equipment, as well as
recruitment of more medical consultants. For
2012, KPJ Johor Specialist Hospital was the
first hospital to record revenue of more than
RM200 million while seven hospitals continue
to record revenue above RM100 million.
The segment’s profit after tax (PAT) increased
by 19.4% to RM141.2 million in 2012
from RM118.3 million in 2011. The more
disciplined approach to spending and a
continuing austerity drive helped contain
overall costs in 2012.
Rising Patient Numbers
Currently KPJ’s Malaysian hospitals
provide domestic and foreign patients a
range of services from general medicine
and surgery to more specialised areas
such as cardiothoracic or plastic and
reconstructive surgery among many others.
Our commitment to delivering quality care
and ensuring patient safety continues to be
Annual Report
2012
KPJ Healthcare Berhad