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Corporate
Profile
Operating the country’s largest private
healthcare network with 22 private specialist
hospitals, KPJ also has a presence in
Indonesia with two hospitals in Jakarta, one
hospital in Thailand and a retirement and
aged care resort in Brisbane, Australia.
As the healthcare arm of Johor Corporation,
the Johor state-owned development
corporation, KPJ has now served the
community for more than three decades
since the opening of its first hospital in Johor
Bahru in 1981.
Today, KPJ has about 2,600 operating beds
in its network of hospitals throughout the
country and serves more than 2.5 million
patients annually. In 2012 alone, KPJ
hospitals treated about 2.4 million outpatients
and over 250,000 inpatients.
KPJ’s staff strength stands at almost
9,000 employees who support the medical
services provided by more than 900 medical
consultants specialising in various disciplines
including Cardiology, Oncology, Orthopaedic,
Plastic & Reconstructive Surgery and Weight
Management among others.
Driven by innovation, KPJ continues to invest
in the latest equipment with state-of-the-art
medical technology in its effort to provide
positive patient experiences as well as
enhance medical and surgical outcomes such
as Cold Laser Therapy for Pain Management
at KPJ Ampang Puteri Specialist Hospital
and 3D Digital Breast Tomosynthesis for
Mammograms at KPJ Selangor Specialist
Hospital.
KPJ Healthcare Berhad
(KPJ) is the leading
healthcare service
provider in Malaysia
Its commitment to quality and compassionate
care has attracted many local and foreign
patients from all over the globe, further aided
by aggressive business strategies to enhance
its position as a major healthcare service
provider.
Customers’ trust in KPJ has also steered the
Group to greater success in both financial and
operational performance as well as quality
initiatives.
KPJ earned its first annual billion-ringgit
turnover in fiscal 2007, with revenue totalling
RM1.11 billion that year, and continued to
achieve new records in subsequent years,
rising to RM1.27 billion, RM1.46 billion,
RM1.65 billion and RM1.91 billion in 2008,
2009, 2010 and 2011 respectively.
KPJ achieved a new record high in 2012,
surpassing the RM2.0 billion mark for the first
time ever with total revenue of RM2.10 billion
and profit before zakat and tax of RM196.9
million.
Investors’ confidence propelled KPJ into the
ranks of the Top 100 Companies on Bursa
Malaysia by market capitalisation when its
share price soared to RM6.51 at end-2009,
and KPJ scored the 91st spot with market
capitalisation of RM1.37 billion.
KPJ then rose several notches, taking
the 85th spot in the subsequent year and
75th placing at end-2011, with its market
capitalisation doubling over these two years
to RM2.74 billion. As of December 2012, KPJ
was ranked 66th, with a market capitalisation
of more than RM3.67 billion.
This accomplishment also won KPJ
recognition from Frost & Sullivan as the
Healthcare Service Provider of the Year at
the 2012 Frost & Sullivan Excellence Awards,
while it was also awarded the Reader’s
Digest Trusted Brand Award 2012, an award
that was given following a survey to find out
which brand appeals most to affluent Asian
consumers. Furthermore, KPJ was also
awarded the CSR Leadership Award 2012
by the Young Entrepreneur Organisation
Malaysia in November 2012.
Meanwhile, quality initiatives continue to
remain a focus with an emphasis on patient
safety, where more KPJ hospitals underwent
the accreditation survey by the Malaysian
Society for Quality in Health (MSQH) in 2012,
as well as certification by other international
bodies such as TUV Rheinland for Integrated
Management System (IMS) that integrates
and emphasises the Quality Management
(MS ISO 9001:2000), Environment (MS ISO
14001:2004) and Occupational Safety and
Health (OSHAS 18001:1999) Systems.
To date, 12 KPJ hospitals have been
accredited by MSQH, with KPJ Puteri
Specialist Hospital being the latest recipient
of the first cycle of the MSQH Accreditation
for a three-year period beginning 3 November
2012. The latest achievement received by
KPJ’s hospitals is the Joint Commission
International (JCI) Accreditation for the KPJ
Ampang Puteri Specialist and KPJ Seremban
Specialist.
As a responsible corporate citizen, KPJ also
reaches out to the community through public
health screening, health talks and other
events.
It has touched the lives of many others
through the Klinik Wakaf An-Nur (KWAN)
initiative, where it has served more than
900,000 patients since the inception of the
first of 18 charity clinics throughout Malaysia.
KPJ also operates Hospital Waqaf Pasir
Gudang in Johor.
2,600
operating beds
2.4mil
outpatients
250,000
inpatients
Annual Report
2012
KPJ Healthcare Berhad