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Statement to Shareholders
Annual Report
2012
KPJ Healthcare Berhad
At KPJ, unity, teamwork, employee
engagement as well as opportunities for
learning and improvement, are among
the key pillars that are helping to create a
sustainable workplace. On top of this, we
place an emphasis on the development
of employees through transformational
leadership, motivation, and training. To this
end, as much as RM7.0 million is spent
annually to finance employees’ further
education, on-the-job training and other skill
enhancement programmes, as well as to
equip them with the necessary knowledge
and skills for any emergency.
KPJ is committed to empower our people
with the confidence and skills to lead and
guide others. We are keen to transform
ordinary individuals into extraordinary
high performers through transformational
leadership. To ensure the continuity of the
Group’s management standards, capable
individuals with high potential are identified
for management positions within the Group
under our Talent Management programme
which also forms part of KPJ’s Succession
Development Plan.
As an Equal Opportunity Employer, we
accord our workforce various opportunities
to better themselves and vie for positions of
higher responsibility based on their ability
and performance. By tapping on measurable
processes and achievements such as the
Staff Performance Appraisal Review (SPAR),
the Group is able to identify and promote
competent employees while enhancing the
capability of others through more targeted
training programmes. All of these initiatives
are helping us to grow the KPJ talent pool.
For our ability to attract and retain
quality employees, enrich our talent pool
through continuous training and up-skilling
programmes, as well as undertake high
employee engagement, KPJ once again won
the Employer of Choice Award 2012 from
the Malaysian Institute of Human Resource
Management.
RESPONSIBLE CORPORATE PRACTICES
Corporate Governance
Well aware of our responsibilities to our
stakeholders and the public, KPJ’s Board
of Directors is committed to upholding
the tenets of integrity, transparency and
accountability and to implementing the
highest standards of corporate governance
and risk management practices throughout
our organisation. To this end, we are ensuring
strict compliance with Bursa Malaysia’s
listing and disclosure requirements under
the Malaysian Code of Corporate Governance
2012 as well as undertaking several other
measures.
These measures include close monitoring
of the relevant operational processes by
the Audit Committee, Building Committee,
Medical Advisory Committee, Nomination
and Remuneration Committee, Clinical
Governance Committee and Procurement/
Tender Committee. On top of this, the Group
Medical Advisory Committee (MAC) ensures
the best clinical governance activities are
being undertaken by the Group by developing
and monitoring clinical governance
activities and guidelines. At the individual
hospital level, the Hospital MAC under the
chairmanship of a medical director facilitates
the implementation and oversees compliance
with clinical governance through various
clinical sub - committees.
The changes made in 2011 to strengthen
the Board have brought a renewed vigour
and new dynamism to our operations and
augur well for the good governance of the
Group.We are confident that these measures
among others will help our businesses grow
in a sustainable manner and strengthen
shareholder value. More details of our
governance measures and practices can be
found in the relevant sections of this Annual
Report.
Corporate Responsibility
As we make good progress forward on
the financial and operational fronts, we
are committed to undertaking responsible
practices that underscore KPJ’s commitment
to Care for Life. This is reflected through our
focus on community care and the wellbeing
of individuals. We are dedicated to helping
the communities in which we operate in
big or small ways and continue to extol the
spirit of giving through several initiatives.
These include the provision of free basic
health screening; assistance in cash or kind
to orphanages, homes for the aged and those
living in poverty or hardship; as well as zakat
contributions and donations.
Our flagship CR initiative to help
communities, particularly the impoverished
and underprivileged, is through the chain
of charity clinics under Klinik Waqaf An-
Nur (KWAN) initiative. These charitable
clinics offer basic medical care to patients
for a nominal fee of only RM5 for normal
outpatient care and around RM90 for
dialysis services to enable them to lead
healthier lives.
KPJ Healthcare Berhad Chairman, Dato’ Kamaruzzaman Abu Kassim launching the KPJ new corporate office at
Menara 238, Jalan Tun Razak, Kuala Lumpur.