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KPJ Healthcare Berhad (KPJ or the Group) has come a long way from its beginnings as a single hospital in Johor Bahru 31 years ago.
Leveraging on dynamic partnerships, a shared ambition to build healthier communities and a steadfast commitment to “Care for Life”,
the Group has grown from strength to strength and today operates Malaysia’s largest network of 22 private specialist hospitals with a
presence in almost every state. Together with our investments in Indonesia, Australia and Thailand, KPJ remains a solid, well-rounded
proposition for shareholders.
In line with our Vision to become
THE PREFERRED HEALTHCARE PROVIDER
, we offer a continuum of highly sought after, specialised
medical solutions that transcends borders and cultures while covering the entire patient lifecycle from pre-natal to geriatric care, as we
aspire to be the lifelong companion to our patients throughout their healthcare journey.
In tandem with our Mission of
DELIVERING QUALITY HEALTHCARE SERVICES
, we are committed to delivering world-class patient care
with professionalism and an undivided compassion to the many communities that we serve. The provision of quality healthcare services
through continuous improvements in patient care and outcomes too remains a priority. In all that we do, we are supported by a dedicated
team of some 9,000 employees who have wholeheartedly embraced the Group’s culture of excellence and have been empowered with
the skills to enhance patient care throughout our network.
Vision & Mission
Core Values
As our team undertakes its roles and responsibilities with a spirit of excellence
and a passion that exceeds stakeholder expectations all the time, every time,
they are guided by the Group’s Core Values of Ensuring
Safety
, Delivering
Service with
Courtesy
, Performing Duties with
Integrity
, Exercising
Professionalism
at All Times, and Striving for
Continuous Improvement
; all
of which underscore our commitment to “
Care for Life
”throughout every aspect
of our operations.
As the KPJ team works cohesively together, staying close to our Core Values
and bringing to the fore our priorities of patient safety and quality medical care,
we are confident of gaining patient confidence, reinforcing our reputation as a
serious contender in the healthcare sector, and creating sustainable value for all
shareholders.
Ensuring SAFETY
Delivering service with
COURTESY
Performing
duties with INTEGRITY
Exercising
PROFESSIONALISM
at all times
Striving for
CONTINUOUS
IMPROVEMENT
Cover Rationale
Our 2012 Annual Report cover portrays KPJ’s “Care for Life” philosophy in our bold red and blue corporate colours. This
philosophy reflects the Group’s commitment to caring for life through providing world-class patient care with professionalism
and an undivided compassion to the many communities that we serve. At the same time, it serves to show that even as KPJ
makes good strides forward on the financial and operational fronts, we remain committed to undertaking responsible social and
environmental practices that underscore our commitment to “Care for Life”.
Within the words “Care for Life” are five icons which reflect the Group’s five Core Values. These values which call for us to
ensure safety, deliver service with courtesy, perform our duties with integrity, exercise professionalism at all times and strive for
continuous improvement, guide us in all that we do and uphold our commitment to “Care for Life”.
For
Life
Care
annual report 2012