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Information and Communication Process
KPJ has successfully implemented the KPJ Clinical
Information System (KCIS) in KPJ Penang Specialist Hospital,
KPJ Johor Specialist Hospital, Puteri Specialist Hospital, KPJ
Tawakkal Specialist Hospital, KPJ Ampang Puteri Specialist
Hospital and KPJ Damansara Specialist Hospital.
New modules introduced include the Medical Care Solution
for patient management, Nursing Care Solution catering
for nursing care plan and management, Pharmacy with
interface to a drug database decision support system and
also Picture Archiving and Communications System for the
imaging department and medical records.
Ultimately all hospitals within the Group would be
implementing KPJ Clinical Information System. By
implementing and utilizing this system, all patient
information can be shared throughout the Group and
facilitates patient transfer from one hospital to another.
Continuous Monitoring Process
Ongoing Monitoring
Ongoing monitoring of internal control effectiveness
is appropriately and sufficiently done through not only
normal daily supervision by immediate supervisors,
but also by the Internal Auditors and Quality Auditors,
who make both scheduled and surprised audit visits to
ensure compliance.
Any discrepancy and irregularity will be reported to
the Management for correction and improvement. The
Management also monitors the performance of the
hospitals and companies through regular meetings
and reports.
Separate Evaluations
All hospitals certified with the MSQH accreditation have
to undergo stringent surveillance audit by the respective
surveyors and audit teams to ensure compliance.
The Group’s Internal Auditors also visits the hospitals
from time to time to monitor and evaluate their activities
and performance and report back to the Audit
Committee quarterly.
As mentioned above, the Group also monitors the
effectiveness of internal controls through Borang
Peradaban, the declaration form used by employees
to report any deficiency or dishonest act directly to the
Managing Director of the Group.
Assurance
The Board is of the view that the system of internal
controls instituted throughout the Group is sound and
effective and provides a level of confidence on which
the Board relies for assurance. In the year under review,
there was no significant control failure or weakness that
would result in any material losses, contingencies or
uncertainties that would require separate disclosure in
the Annual Report. The Board ensures that the internal
controls system and the risk management practices of
the Group are reviewed regularly to meet the changing
and challenging operating environment.
The Board is therefore pleased to disclose that the state
of internal controls of the Group is sufficient, appropriate
and effective and in line with the Malaysian Code of
Corporate Governance and the Statement of Internal
Control – Guidance.
KPJ Clinical Information System
DATIN PADUKA SITI SA’DIAH SHEIKH BAKIR
MANAGING DIRECTOR
KAMARUZZAMAN ABU KASSIM
CHAIRMAN
67 ANNUAL REPORT 2011