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Corporate Profile
KPJ Healthcare Berhad (KPJ) is the leading healthcare service provider in Malaysia, operating the country’s largest
network of 20 private specialist hospitals, and it also has a presence in the Indonesian Archipelago with two hospitals
in Jakarta.
As the healthcare arm of Johor Corporation, the Johor state-owned development corporation, KPJ has now served the
community for three decades since the opening of its first hospital in Johor Bahru in 1981.
Today, KPJ has more than 2,600 operating beds at its network of hospitals and serves more than two million patients
annually. In 2011 alone, KPJ hospitals treated about 2.4 million outpatients and over 240,000 inpatients, and delivered
more than 16,000 babies.
Its staff strength stands at 8,992 employees, who support the medical services provided by 860 Medical Consultants
specializing in various disciplines including Cardiology, Oncology, Orthopaedic, Plastic and Reconstructive Surgery,
among others.
Driven by innovation and technological advancement, KPJ continues to invest in the latest equipment with state-
of-the-art medical technology in its effort to provide positive patient experience as well as to enhance medical and
surgical outcomes.
Its commitment to quality and compassionate care has attracted many local and foreign patients from all over the globe,
further aided by aggressive business strategies to enhance its position as a major healthcare service provider.
Customers’ trust and confidence in KPJ has steered the Group to greater achievements in both financial and operational
performance as well as quality initiatives.
KPJ earned its first annual billion-ringgit turnover in fiscal 2007, with revenue totalling RM1.11 billion that year, and
continued to achieve new records in subsequent years, rising to RM1.27 billion, RM1.46 billion and RM1.65 billion in 2008,
2009 and 2010, respectively.
KPJ achieved a new record high in 2011, ending the year with total revenue of RM1.91 billion and pre-tax profit of
RM204.60 million.
Investors’ confidence propelled KPJ into the ranks of the Top 100 Companies on Bursa Malaysia by market capitalization
when its share price soared to a historic high of RM6.51 at end-2009, scoring the 91st spot with a market capitalization
of RM1.37 billion.
KPJ has since climbed up by several notches, standing on the 85th spot in the subsequent year and 75th placing at end-
2011, with its market capitalization doubling over these two years to RM2.74 billion.
This accomplishment also won KPJ recognition from The Edge Billion Ringgit Club, which named KPJ as the “Best Performing
Stock - Highest Returns to Shareholders Over 3 Years (Trading/Services)” in July 2011. KPJ was also dubbed “The Most
Outstanding Healthcare Provider in Asia 2011” by The Globals Over 50s Housing Healthcare, London, in November.
Meanwhile, quality initiatives continued to remain in focus, with more KPJ hospitals undergoing the accreditation
survey by the Malaysian Society for Quality in Health (MSQH) in 2011 as well as certification by other international
bodies such as TUV Rheinland for Integrated Management System (IMS) that integrates and emphasizes on Quality
Management System (MS ISO 9001:2000), Environment (MS ISO 14001:2004) and Occupational Safety and Health
(OSHAS 18001:1999).
To date, 11 KPJ hospitals have been accredited by MSQH, with KPJ Tawakkal Specialist Hospital being the latest recipient
of the first cycle of the MSQH Accreditation for a three-year period beginning 17 November 2011.
For KPJ, the strategy for sustainability depends on values that support the growth of the organization as well as the
support from the community, and this can be achieved through good business sense alongside true commitment to care
for the community and the environment.
To this end, KPJ inspires its staff members to observe good ethics and best practices and empowers them through
various learning opportunities.
They are also encouraged to preserve the environment for future generations and to care for the indigent by offering their
assistance in various ways and through many charitable events conducted by the Group.
As a responsible corporate citizen, KPJ also reaches out to the community through public health screening, health talks
and other events.
It has touched the lives of many others through the Klinik Waqaf An-Nur (KWAN) initiative, where it has served more than
760,000 patients since the inception of the first of 15 charity clinics throughout Malaysia. It also operates Hospital Waqaf
Pasir Gudang in Johor.
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