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Investing in R&D to Enhance Hospital IT Technology

To continuously improve the hospital IT technology, KPJ has committed to invest in R&D to develop information systems that can serve the complex healthcare ecosystem that has intricate relationships and differing specifc requirements.

A partnership was established with an associate Austrian IT company, AHCS Advanced Healthcare Solutions AG, in 2010 to further enhance the KPJ’s hospital clinical information software and technology.

It is envisioned that the improvements will lead to more advanced and seamless integration, which wi l l in turn further improve efficiency, maintain the integrity and accuracy of information as well as minimise errors to ensure patient safety.

Clearly, technology plays a key role in healthcare delivery and KPJ intends to remain the forefront of this development by investing in its people and in the necessary IT infrastructure as well as R&D for software development.

With the integrated KCIS, HITS and PACS, electronic images and reports can be transmitted digitally

Its initiative to create patient-centred hospital websites was led by KPJ Ampang Puteri Specialist Hospital with the roll out of its hospital website www.apsh.kpjhealth. com.my on 24 August 2010.

This new website provides health education material, offering some 5,500 medical-related topics with images and charts to assist comprehension and interest in learning about health matters. Also of signifcance is the offering of animations 50 medical topics to help the public better understand hospital and surgery procedures as well as diseases and treatment available.

The availability of the Consultant Directory and connectivity tools also provides ease of reference for patients and encourages greater patient engagement.

KPJ Ampang Puteri Specialist Hospital also pioneers KPJ’s project on Integrated Ser vices on the Web, wi th the f i rst initiative being the rollout of the Personal Health Record Management module. This essentially allows patients to gain access through the hospital’s website to schedule their appointments and seek information such as immunisation, drug side effects, medication intake records, etc.

Further improvements can be expected and with the complete rollout of the system in the fourth quarter of 2011, KPJ should be on its way to provide services to patients seven days a week.