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We are pleased to announce the appointment of Dr Yoong Fook Ngian as Chairman of the Medical Advisory Committee, effective 1 January 2011. Dr Yoong, who has been a KPJ Board Member since 2005, has made exemplary contributions towards the Group’s clinical development and we are confdent that he will continue to uphold high standards of professional excellence.

We wish to record our appreciation to our shareholders for placing their confdence in us and for believing in our strategies.

Our sincere thanks to our customers, without whom we will not be where we are today, and to the community at large, for their trust and continued support for our efforts. In the past year, they helped us reach our fullest potential by lending their support, participating in our programs and initiatives as well as giving generously to our community projects. We thank them for their kind words of encouragement and letters expressing gratitude to our caregivers and employees who have made a difference in their lives.

We are also deeply indebted to the Government and authorities for their invaluable guidance and support and to our business partners and suppliers for their cooperation.

Our appreciation also goes to the medical teams for their professional contributions and integral role in developing clinical policies to enhance the delivery of medical services as well as improve overall quality of care at KPJ hospitals.

We would like to thank our fellow Board members and the Executive team for their support, loyalty and commitment, as well as for their leadership and management of the Group’s facilities and fnancial resources to help us achieve another successful year.

Much of our ability to care for our patients rests with the capability of our Medical Consultants as well as their empathy towards our patients and we are proud of our hospitals and employees who dedicated themselves to providing our patients with the highest quality of care.

To all who helped us bring KPJ to where it is today, we offer our deepest gratitude.

3. Enhancing patient experience by providing quality medical care