WHISTLEBLOWING CHANNEL
Policy Statement
KPJ Healthcare Berhad has in place a comprehensive Policy of Whistle-Blowing that outlines the Group's commitment to promote the highest standards of governance, ethics and integrity in all aspects of business dealings. The Policy covers, inter-alia, 3 tiers of whistle-blowing reporting line, comprising of the Managing Director, the Chairman of the Audit Committee and the Chairman of the Board, to facilitate whistle-blowing activities according to different possible circumstances.
Thus all employees, stakeholders (i.e. shareholders / suppliers / customers) and any other parties are encouraged to report genuine concerns about unethical behaviour, malpractices, illegal acts or failure to comply with regulatory requirements without fear of reprisal should they act in good faith when reporting such concerns. In order to encourage a conducive environment for effective whistle-blowing, the Policy also provides assurances on the preservation of identity, confidentiality of information and protection of whistle-blowers from possible retaliation.
Parties can report a whistleblowing complaint if they are aware of any wrongdoing, including, but not limited to the following:
ACTING IN GOOD FAITH
Only genuine concerns should be reported under Whistle Blowing procedures. This report should be made in good faith with a reasonable belief that the information and any allegation in it are substantially true, and the report is not made for personal gain.
Malicious and false allegations will be viewed seriously and treated as a gross misconduct and if proven may lead to dismissal
WHISTLEBLOWING CHANNELS
Any wrongdoing or improper conduct that is discovered or genuinely suspected shall be reported immediately through the relevant channels and/or e-Whistleblowing via Employee Self Service (ESS), as per follows:
a) Chairman of Hospital/Company
b) Executive Director of Hospital/Company
c) CEO/GM of Hospital/Company
d) Talent Management of Hospital/Company
e) Direct Superior
If for any reason, it is believed that reporting to the above is not possible or appropriate, then the issue should be reported to the President & Managing Director at the following address:
Name : Ahmad Shahizam Mohd Shariff
Email : ahmad@kpjhealth.com.my
Tel : +603 2681 6222
Mail : Mark Strictly Confidential
KPJ HEALTHCARE BERHAD
Level 16, Menara 238
238, Jalan Tun Razak
50400, Kuala Lumpur
Attention: President & Managing Director
In cases where reporting to management is a concern, then the report should be made to the Chairman of Audit Committee at the following address:
Name : YBhg Dato' Muthanna Abdullah
Email : muthanna.abdullah@gmail.com
Tel : +603 2681 6222
Mail : Mark Strictly Confidential
KPJ HEALTHCARE BERHAD
Level 12, Menara KPJ, No 238,
Jalan Tun Razak,
50400 Kuala Lumpur
Attention: Chairman of Audit Committee
If for any reason, the person making the report is not satisfied with the way his report had been dealt with, he can escalate his report to the Chairman of KPJ Healthcare Berhad at the following address:
Name : YB Dato' Kamaruzzaman Abu Kassim
Email : kak@jcorp.com.my
Tel : +607 223 2692
Mail : Mark Strictly Confidential
JOHOR CORPORATION
Level 2, PERSADA JOHOR,
Jalan Abdullah Ibrahim,
80000, Johor Bahru, JOHOR
Attention: Chairman of KPJ Healthcare Berhad
CONFIDENTIALITY
Whistleblowers may choose to report and remain anonymous. However, if further investigation is required, they are encouraged to disclose their identity when making a report.
The identities of parties reporting a whistleblowing complaint will be kept confidential. Their consent shall be sought should there be a need to disclose their identity for investigation purposed.
KPJ Healthcare Berhad will not disclose his or her identity to any third party without his or her consent except where disclosure is required by law or by the legally binding requirements of any statutory authority or on a strictly confidential basis to a professionally qualified lawyer for the purposes of obtaining legal advice.
PROTECTION OF THE WHISTLEBLOWER
Any employee who discloses wrongdoing or improper conduct on good faith and in compliance with the provisions of this Policy shall be protected against any retaliation.
Any party that retaliates against genuine whistleblower may be subject to appropriate action, up to and including legal action, where applicable